Support

How do I create a passport photo?

To create a passport photo: (1) Open the app and select your country, (2) Choose the document type (passport, visa, or ID), (3) Capture a new photo or select one from your gallery, (4) Use the editing tools to adjust your photo to meet requirements, (5) Export your photo or print sheet.

What photo requirements does the app check?

The app automatically checks your photo against official requirements including: head size and position, background color, photo dimensions, face position, lighting, and other country-specific requirements. The app will guide you through any issues found.

Can I use photos from my gallery?

Yes! You can either capture a new photo using the app's camera or select an existing photo from your device's photo library. The app will guide you through the editing process to ensure your photo meets official requirements.

How do I export my photo?

After editing your photo, tap the Export button. You can save your photo to your device's photo library, share it via other apps, or print it directly. The app also offers print sheets with multiple photo sizes for convenience.

Is my photo data stored or shared?

No. All photo processing happens locally on your device. We do not upload, store, or share your photos with any servers or third parties. Your photos remain private and secure on your device. See our Privacy Policy for more details.

What countries are supported?

Photo & ID Maker supports passport and ID photo requirements for many countries worldwide. Select your country from the list when you start creating your photo to ensure compliance with your country's specific requirements.

The app is not working correctly. What should I do?

Try these troubleshooting steps: (1) Make sure you have the latest version of the app installed, (2) Restart the app, (3) Restart your device, (4) Check that you've granted necessary permissions (camera, photo library), (5) Contact us via email at simpumind.apps@gmail.com if issues persist.

How do I subscribe to Premium features?

Premium subscriptions are available through in-app purchases. Go to Settings → Purchase to view subscription options. Premium features include ad-free experience, additional export options, and more. Subscriptions can be managed through your device's App Store settings.